What you are buying, and what we are not promising

Written for a business owner in a hurry. Last updated 27 September 2026.

You are about to pay a small Singapore company to work on your website, so before you do you should be able to read, in one page, who we are, what a plan actually buys, what nobody in this field can promise you, how to stop, and what happens if it goes wrong. That is this page. No legal fog — one honest limit at the end, said out loud rather than buried.

1. Who you are dealing with

AIFindr is run by Kyly CST Pte Ltd, a company registered in Singapore, UEN 201942481M. When you pay, the name on your card statement is KYLY CST PRIVATE LIMITED — that is us. Card payments are processed by Airwallex, and answers to anything on this page come from hello@scalesmes.com within 1 working day, Singapore time.

2. The free part, and the paid part — no confusion between them

The free part. The GAS audit and the five-minute check are free, take no card details, and oblige you to nothing. You send us a website address and an email we can reply to; we come back with a score and what is holding you back. That is the whole transaction, and you can walk away after it.

The paid part. The monthly plans buy optimisation work on your website: technical work so search and answer engines can fetch and read your pages, structured data, self-contained answers worth quoting, keyword and competitor work, and a monthly GAS Score report. What each tier includes — the number of keywords, how many competitors are compared, which report you get — is printed on the pricing page, and that printed list is what you are buying.

• One website per plan. If you run two sites, that is two plans. There is no hidden second site.
• A month at a time. A payment covers one month for one website. Prices are in US dollars, exactly as printed on the pricing page — no separate quote, no setup fee, no charge for the audit.
• Nothing is bought and left. The work runs each month you are on a plan, which is also why the reports arrive monthly rather than once.

3. What we do not promise — please read this one

We do not promise you a position, a ranking or a mention inside ChatGPT, Perplexity, Gemini, Google AI answers or any other answer engine. Nobody can honestly promise that: those systems decide what they quote, and they change their minds without telling anyone. If a page anywhere on this site sounds like a guarantee of placement, this page wins — there is no guarantee, and no page of ours buys a slot in an answer.

What we do promise is the work and the evidence: that the improvements named on your tier are made, that your monthly GAS Score report arrives, that the competitor comparison reflects the week it covers, and that when a month moved nothing we say so in the report instead of dressing it up.

4. Paying

• Prices are in US dollars, and the amount on the pricing page is the amount the payment page charges. If the two ever disagree, tell us and we will charge you the lower one.
• Payment is made by card on Airwallex's payment page. We never see your card number, and it is never stored on our servers.
• If a charge looks wrong — a duplicate, a plan you did not choose, a payment you believed was for the free audit — tell us. It is refunded in full, whenever it happened. That is section 3 of the refund & cancellation policy, not a favour.
• If we ever change a price, it applies only to months that have not been paid for yet, and we tell you before it does — never applied backwards to a month you already paid.

5. Changing your plan, stopping, and what happens to your site

• Move up or down: the change takes effect the next month. The keyword count and competitor comparisons change with the tier; nothing else does.
• Stop any time: one email with "cancel AIFindr" in the subject, no form and no phone queue. Billing stops then, and your plan runs to the end of the month you have already paid for.
• Stopping deletes nothing from your website. Nothing we install is a trap: if you leave, say the word and we remove the structured data and any file we added, free of charge.
• If we stop: we may end a plan if the work becomes impossible or unlawful — a website we are asked to work on that is not yours, or work that would mean deceiving people. If that happens mid-month, that month is refunded in full.

6. Money back

14 days to change your mind, refunded in full and without asking why; cancel any time and the plan simply runs to the end of the month already paid for; and a charge made when you had only asked for the free audit is refunded in full whenever it happened. How to ask, how long each step takes, and the one honest limit are all set out on the refund & cancellation policy page, which forms part of these terms.

7. What we need from you

• The website address, and the changes you want to see. The more you tell us about the customers you want, the better the work fits.
• The right to work on that website — it is yours, or the owner has asked you to arrange this.
• Nothing dishonest. We will not write fake reviews, invent credentials, cloak pages, or copy another business's content. Those things hurt the very thing we are optimising for, and they are not for sale at any price.

8. Who owns what

Your website, your content, your brand and your customer data stay yours — we make changes, we do not take ownership of anything. What we keep is our own side of the work: our reports, score tables, methods and templates. Your monthly report is yours to use inside your business as you like. What we know about your site stays private — the privacy notice says exactly what we hold and how to have it deleted.

9. Our responsibility to you — and its limit

We do this work with reasonable care and skill, which is the standard Singapore law expects of a service like ours. If we fail to deliver what your tier promises, our remedy is to put it right or refund the month — whichever you prefer. Beyond that, our responsibility for any claim connected with a plan is limited to the fees you paid us for the month in question. We are not able to take on unlimited liability for a $54-a-month subscription, and we would rather say so on this page than have you discover it in small print somewhere.

10. If we change these terms

We may update this page as the service changes. The date at the top always shows the current version, and the new version applies from the day we publish it. If a change would reduce what you get for the money you have already paid, we tell you by email before it takes effect and you may cancel with that month refunded.

11. The law that applies, and where disputes go

These terms are governed by the laws of Singapore, and any dispute belongs in the Singapore courts. Before anything formal, please email hello@scalesmes.com — a person reads it and replies within 1 working day, and most of these are over in one message. Nothing on this page removes or reduces any right you have as a consumer under Singapore law, including the Consumer Protection (Fair Trading) Act; if we cannot settle something between us, you may approach the Consumers Association of Singapore (CASE).

12. Honest limits, said plainly

13. Related pages

What it costs · Refunds & cancellation · Privacy notice · What AIFindr does · Run the five-minute check on your own site.